CNA Basics Challenge: How Much Do You Really Know?

Which communication skill is most important for a CNA when interacting with patients?

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Correct Incorrect Effective communication for CNAs involves active listening and explaining tasks clearly to ensure patients understand and feel comfortable.

Which communication skill is most important for a CNA when interacting with patients?

• Using medical jargon extensively
• Ignoring patient concerns to focus on tasks
• Speaking only to doctors and nurses
• Active listening and clear, simple explanations